Terms & Conditions

Checking in and Checking out

Check in at SEAcroft is from 4pm.  We ask that guests vacate the premises by 10am on their day of departure.  Late departures are chargeable at £25/hour or part thereof.

Settling your bill

Payment of your bill is required upon departure by cash or card.

Smoking

All areas of SEAcroft are no smoking.  This includes E-cigarettes and other smoking accessories.  Smoking is only allowed in some of the open air areas.

Pets

Dogs are welcome at SEAcroft.  Our two ensuite rooms and our two pods are suitable for up to two dogs.  Please note that dogs are not allowed in the dining room.  Please do not let your dog onto the furniture or leave your dog in the house when you go out.  Extra cleaning or damage is charged at cost.  There is a £10 per dog per night surcharge for up to two well behaved dogs.

Babies and Children

Babies and children are welcome at SEAcroft.  There is no charge for children under two who sleep in a cot.  A travel cot and high chair can be provided.  Our ensuite rooms and pods have additional beds which are suitable for children aged 15 or under.  Although we do not have a children’s menu, the chef can prepare smaller servings of our menu dishes or a variety of children’s favourites.

 

Food and Drink

SEAcroft is fully licensed and provides evening meals.  We ask that guests do not bring their own food and drink into the dining room.

WiFi

WiFi is provided on an as is basis and may be subject to interruption without warning and can be withdrawn completely due to our remote location.

Deposit

A deposit equal to the total cost of the booking is required.  This deposit will be refunded if the booking is cancelled more than 28 days before arrival.  A cancellation charge of 6% of the stay will be made.

Cancellation Policy

If the booking is cancelled less than 28 days before arrival then a charge equal to the full booking amount will be made.  If the booking is cancelled 28 days or more before arrival then a charge equal to 6% of the stay will be made.  In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

Cancellation by Us

If an event outside our reasonable control is reasonably likely to prevent us from performing your booking we may cancel your booking and will refund in full any payment made by you in respect of such booking.

What Our Guests Say

Our first trip to the Hebrides couldn't have begun better. Arriving to Andrew and Sarah's outstanding hospitality was only the beginning. Wonderful conversation and details of what is like living so remote from our personal experience was followed by an amazingly special dinner.

Cheryl - USA

This was our third visit to SEAcroft B&B and yes, we like it so much we keep coming back! Sarah and Andrew made us feel so welcome again. The room, as well as the house, is nicely decorated, comfortable, warm and clean. We did not want for anything and our room was refreshed half way through our stay.

Marion & Andy - UK

Thank you Sarah & Andrew for a truly magical stay during our family history detective hunt on Lewis in April. The room, view, food & hospitality were all superb. Such a great atmosphere with your own choice of conviviality or privacy. We enjoyed the great selection of books on Lewis history.

John & Yvonne - Australia

It pains me to leave this review because I don't want other people to beat me to my next booking!  Sarah & Andrew deserve a great review for their excellent hosting, comfortable rooms and delicious food.  Our veggie breakfasts were perfectly cooked and our evening meal was superb

Ann & Nigel - UK

Loved everything about SEAcroft, starting with Sarah and Chef Andrew, the relaxing and inviting lounge, breakfast and dining room, and top of the line room accommodations.  Curtains, pillows and bed spreads of beautiful coordinating Harris Tweed fabric.  Selections and preparations are gourmet and elegant.

Louis - USA

This was one of the nicest holidays we have ever had.  The welcome was very warm and the service exceeded our expectations.  The room was nice and clean, and the dinner was outstandingly good.  We did not expect such quality located at 'the end of the world'.

Ekkehard & Susanne - Germany

Room was wonderfully clean, beautifully decorated and had a superb view!  We had dinner the first night and breakfast both mornings, everything was cooked to perfection.  We had our spaniel with us and even she was provided with a breakfast treat.  Sarah was a wonderful host and we will recommend to friends and family.

Rhod, Wendy & Ellis - UK

I fell in love with Harris & Lewis, and this B&B was part of the experience.  Sarah was an incredibly nice and warm host, very helpful, keen on sharing her love and knowledge of the area, funny and charming.  Her husband cooks delicious meals and breakfasts!  The location is perfect, Uig Bay is (according to me) the most beautiful part of the island.

Muriel & Antonin - France

We happened upon the SEAcroft B&B.  We were absolutely delighted by the way we were received.  A friendly, warm welcome.  Sarah is a marvellous host and Andrews is a terrific chef.  Food and preparation was exquisite.  Hospitality?  Real.  There's a multitude of outdoor activities available... it's worth the time to stay awhile.

Doug - Canada